Terms of service

Welcome to Rooted. By accessing or purchasing from our website, you agree to be bound by the following Terms & Services. Please read them carefully before using our site.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your province or territory, or that you have given consent for any minor dependents to use this site. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

All products sold by Rooted are made with care using natural ingredients. Product descriptions, images, and pricing are provided as accurately as possible; however, slight variations in color, texture, or appearance may occur due to the natural nature of our products.

Rooted products are for external use only unless otherwise stated. We are not responsible for individual allergic reactions. Please review ingredient lists carefully and perform a patch test before full use.

3. Pricing & Payment

All prices are listed in CAD unless otherwise noted. Prices are subject to change without notice. Payment must be completed at checkout before orders are processed and shipped.

4. Shipping

Shipping times are estimates and may vary. Once an order has shipped, Rooted is not responsible for delays caused by carriers, weather, or other circumstances beyond our control. Tracking information will be provided via email once your order ships.

5. Returns & Refunds

All items are final sale. If your order arrives damaged or is lost in transit, please contact us at Getrootedto@outlook.com. Approved refunds due to damage or loss may take 5–7 business days to process. Please refer to our Return Policy for full details.

6. Intellectual Property

All content on this website, including text, images, logos, product names, and branding, is the property of Rooted and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

Rooted shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Use of our products is at your own risk.

8. Changes to Terms

We reserve the right to update or modify these Terms & Services at any time. Changes will take effect immediately upon being posted on the website. Continued use of the site constitutes acceptance of those changes.

9. Contact Information

If you have any questions about these Terms & Services, please contact us at:
📧 Getrootedto@outlook.com